1. General Information

These Terms and Conditions apply to all users of Kobalt Store, including visitors, customers, and others who access or use the website. We reserve the right to update or modify these terms at any time without prior notice.

2. Sales Area

Our products are sold globally, except for Asia and certain remote or restricted regions. Orders placed from unsupported locations may be canceled or adjusted at our discretion.

3. Payment Methods

We accept the following payment methods:

• Visa

• MasterCard

• JCB

• PayPal

All payments must be completed in full before an order is processed.

4. Order Processing

Orders are processed within 1–2 business days after payment confirmation. Orders are not processed on weekends or public holidays.

5. Shipping Methods and Delivery Time

Standard Shipping

• Carrier: DHL or FedEx

• Delivery Time: 10–15 business days after dispatch

• Shipping Fee: $12.95

Free Shipping

• Carrier: EMS

• Eligibility: Orders over $50

• Delivery Time: 15–25 business days after dispatch

Delivery times are estimates and may vary due to customs clearance, weather conditions, or other factors beyond our control.

6. Returns and Refunds

Customers may request a return within 15 days of receiving their order. Items must be unused, in original condition, and returned with original packaging. Shipping fees are non-refundable unless the return is due to our error.

Refunds will be issued to the original payment method after the returned items are received and inspected.

7. Cancellations and Order Changes

Requests to cancel or modify an order must be made as soon as possible. Once an order has been processed or shipped, changes or cancellations may not be possible.

8. Limitation of Liability

Kobalt Store shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the fullest extent permitted by law.

9. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Kobalt Store and may not be used without prior written permission.

10. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with applicable laws, without regard to conflict of law principles.

11. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Customer Support Email: [email protected]

Company Name & Address:
2815 Illinois Avenue
Tigard OR, United States (US)
97223